How do I change or cancel an order?Updated a year ago

You can cancel your order within 1 hour of it being placed. You will see the pink “cancel my order” button below on your checkout confirmation screen and order confirmation email.

For Subscription orders, those must be canceled before the auto-renew date via your Briogeo account log-in or by contacting [email protected] within 3 business days before your renewal date. 

Policy: Orders can be canceled within 1 hour via your order confirmation page and email. Please note that orders placed before 4 pm EST during business hours will ship the same day. If you do not make the 1-hour cancellation window and would like to cancel your order because you changed your mind, we urge you to process a return here.