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Briogeo Hair Care

We know how frustrating it is to receive a damaged order&#x1F623; ! We strive to provide exceptional service, but factors, like shipping and handling, are outside of our control. Please reach out to our customer service team at <a href="mailto:support@briogoehair.com">support@briogoehair.com</a> within 5 business days of receiving the damaged item.<img src="https://attachments.gorgias.help/1QNmd2YJEK79XA0W/hc/30BVo7vP8r6rvzmQ/2024041916-62f02c33-3f37-4ba8-ba05-2ec3c9f9d13b-d32bba79-f794-4614-b4af-0384c8934c41.png" style="width: 300px;" class="fr-fic fr-dib fr-fil"><img src="https://attachments.gorgias.help/1QNmd2YJEK79XA0W/hc/30BVo7vP8r6rvzmQ/2024041916-ebba7241-4c03-477a-9f6b-83842bc07a1a-0a1aa867-c291-469c-b2e6-dec95d5fa6bd.png" style="width: 154px;" class="fr-fic fr-dib fr-fil"><span id="isPasted" style="font-size: 16px; font-family: Arial, sans-serif; color: rgb(34, 34, 34); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Policy<span style="font-size: 16px; font-family: Arial, sans-serif; color: rgb(34, 34, 34); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">: Customers may report any damages that occurred during transit within 5 business days of the delivery date along with a photo proof of damage or incorrect product shipped.

We know how frustrating it is to receive a damaged order😣 ! We strive to provide exceptional service, but factors, like shipping and handling, are outside of our control. Please reach out to our customer service team at support@briogoehair.com withi

What if my package + products arrive damaged?

Shipping+Delivery

What should I do if I've forgotten the password to my Briogeohair.com account?

What payment methods are accepted on your site?

How do I know if my order has been received?

How do I change or cancel an order?

Who can I contact if I have questions about credit charges, my order or returns and refunds?

Terms & Conditions

Online Ordering

Where is Briogeo based and where are Briogeo products manufactured?

What makes Briogeo formulas different from other natural hair care product brands?

What does Briogeo mean?

Are Briogeo products pregnancy safe?

Brand

Where can I purchase Briogeo Products?

What countries are Briogeo.com shipping to?

What international retailers sell your products?

How can I become an authorized seller of Briogeo products?

Where to Buy

What is the subscription program?

How do I modify my subscription?

How do I change my shipping address?

Do subscription orders qualify for reward loyalty points?

Can I use promotional offers towards my subscription?

Subscription Terms

I need help getting into my account

Subscription

What is Buy with Prime and how does it work?

Can I get Amazon Prime Deals on your site?

How do I make a purchase using my Prime benefits on Briogeo.com

Is this really the same delivery experience I'm familiar with as a Prime member?

How do I make a return?

Where can I check the status of my order?

What is the Buy with Prime return policy?

Who do I contact for issues or questions for my order?

Do I have to be a Prime member to use Buy with Prime?

Is it directly through your website or on your Amazon storefront?

Can I use my Briogeo rewards points towards my Buy with Prime order?

Buy With Prime

Do you offer sales, promotions and discounts on Briogeo products?

Can I combine my Rewards points with another promotional code?

Can I combine a promotional code with a subscription?

What is your Privacy Policy?

What are your Mobile Terms of Service?

Do you honor price matching?

Promos+Rewards

Does Briogeo test its products on animals?

What is the shelf life of Briogeo products?

Will the protein content in your conditioning and repair products dry out my hair?

If I color my hair, shouldn't I use a "for color-treated hair" shampoo & conditioner?

Can I mix and match Briogeo products?

What hair types is Briogeo meant for?

What curl types is the curl charisma collection best for?

Is the Don't Despair, Repair! Deep Conditioning Mask suitable for fine/thin hair?

Can you provide product recommendations?

I see that Briogeo products are 90-100% natural. Why aren't they all 100% natural?

Products

What are your terms and conditions?

What does 6-free mean?

What preservatives are in Briogeo products?

So why are parabens, sulfates, silicones, phthalates, dea, or synthetic dyes so controversial, anyway?

Are your products organic?

Are your products nut free?

I've seen certain alcohols listed on Briogeo hair care products. why do you use alcohols in your products and will they dry out my hair?

Which products are vegan and which ones are gluten free?

Ingredients

How much do you charge for shipping + how can I recieve free shipping?

Which carrier do you use to ship out products?

Do you ship to military addresses?

How long will my order take to get to me?

Do you require a signature upon delivery?

Do you charge sales tax on orders through your website?

What should I do if my tracking says "delivered" but I have not received my order?

What if my package + products arrive damaged?Updated a year ago